Patient Information & Policies

Please review the clinic policies below before attending your appointment.

  • Appointments at Revive Physiotherapy are reserved specifically for you. We understand that plans can change and ask that you provide as much notice as possible if you need to cancel or reschedule.

    Appointments cancelled with at least 24 hours’ notice can be rearranged without charge.

    Appointments cancelled within 24 hours of the scheduled time may be subject to a 50% cancellation fee.
    Missed appointments or non-attendance may be charged at the full appointment fee.

    Late arrival may result in a shortened session in order to avoid delaying other patients.

    If you need to cancel or reschedule an appointment, please contact the clinic as soon as possible so that the appointment time can be offered to another patient.

  • Payment is required at the time of booking or immediately following your appointment unless otherwise agreed.

    Revive Physiotherapy currently operates on a self-pay basis. While the clinic does not have formal affiliations with private medical insurers, some providers may allow patients to self-fund treatment and claim reimbursement retrospectively. Patients should check directly with their insurer regarding eligibility.

  • Revive Physiotherapy is committed to protecting your privacy and handling your personal information responsibly.

    When you contact the clinic, book an appointment, or receive treatment, personal information may be collected including your name, contact details, and relevant health information required to assess and treat your condition.

    This information is used for the purpose of:

    • Managing appointments
    • Providing physiotherapy assessment and treatment
    • Communicating with you regarding your care
    • Maintaining accurate clinical records

    Your information is stored securely and will not be shared with third parties without your consent, unless required for clinical reasons, safeguarding, or legal obligations.

    Revive Physiotherapy complies with UK data protection legislation including the UK General Data Protection Regulation (UK GDPR).

    You have the right to request access to the personal information held about you and to request corrections where necessary.

  • The information provided on this website is intended for general guidance only and should not replace individual medical advice or assessment.

    If you are experiencing significant pain, worsening symptoms, or a medical emergency, please seek appropriate medical attention.

  • If you have any questions regarding these policies or how your information is handled, please contact the clinic directly.